Your Privacy Matters
Learn how Reciplz collects, uses, and protects your personal information.
Introduction
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Definitions
Application
refers to Reciplz, the software program provided by the Company.
Company
refers to Reciplz, 240 Barkly street, Victoria, Australia.
Service
refers to the Application or the Website or both.
Website
refers to Reciplz, accessible from www.reciplz.com
Data We Collect
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. This may include:
- Email address
- First name and last name
- Usage Data
Usage Data
Usage Data is collected automatically when using the Service. This may include information such as Your Device's Internet Protocol address, browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, and other diagnostic data.
Location Data
We collect approximate location information (country/region) based on Your IP address. This is used to:
- Display appropriate currency and pricing
- Provide localized content and measurements
- Comply with regional legal requirements
We do not collect precise GPS location data.
How We Use Your Data
Service Provision
To provide and maintain our Service, including monitoring usage.
Account Management
To manage Your registration as a user of the Service.
Communication
To contact You with updates, security notifications, and service information.
Personalization
To personalize Your experience, provide recipe recommendations, and improve our Service based on Your preferences and usage patterns.
Marketing Communications
With Your consent, We may send You marketing communications about new features, recipes, tips, and promotional offers. These communications are optional and You can opt out at any time.
How to Opt Out
- • Click the "Unsubscribe" link in any marketing email
- • Update Your preferences in Settings → Notifications
- • Contact us at [email protected]
What You'll Still Receive
Even if You opt out of marketing, You will still receive essential service communications such as password resets, security alerts, billing notifications, and important updates about Your account.
Your Rights
You have the following rights regarding Your personal data:
Right to Access
You can view Your personal information in the app under Settings → Account.
Right to Correction
You may update or correct Your information at any time through Your account settings.
Right to Export (Data Portability)
You can request a copy of Your data by contacting us at [email protected]. We will provide Your data in a commonly used, machine-readable format within 30 days.
Right to Deletion
You can delete Your account through Settings → Delete Account in the app, or via our web deletion page. Your data will be permanently removed within 30 days.
Note: We may need to retain certain information when we have a legal obligation or lawful basis to do so (e.g., fraud prevention, legal disputes).
Data Retention & Deletion
We retain Your personal data only for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy.
Account Deletion
Upon account deletion request, We will delete Your personal data within 30 days. You can request account deletion through Settings > Delete Account in the app.
What Gets Deleted
- • Your profile information (name, email)
- • All saved recipes and collections
- • Meal plans and shopping lists
- • Preferences and settings
- • Subscription data (processed through Stripe)
Note: Some data may be retained longer if required by law, for legitimate business purposes (such as fraud prevention), or to resolve disputes.
Third-Party Service Providers
We use trusted third-party services to help provide and improve our Service. These providers may have access to Your data only to perform tasks on our behalf:
Stripe
Payment processing and subscription management. Your payment information is handled directly by Stripe and governed by their Privacy Policy. We do not store your credit card details.
AI Services (OpenAI)
Recipe text and images may be processed by AI services to provide features like image recognition and recipe customization. This data is used solely for processing and is not retained by AI providers for training.
Cloud Infrastructure
Your data is stored on secure cloud servers with industry-standard encryption and security measures.
We ensure all third-party providers maintain appropriate security and privacy standards consistent with this policy.
Security
The security of Your Personal Data is important to Us. We implement appropriate technical and organizational measures to protect Your data, including:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security assessments
Disclaimer: While We strive to use commercially acceptable means to protect Your Personal Data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.
Contact Us
If you have any questions about this Privacy Policy, You can contact us: